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Additional Information
Console Plus Privacy Statement
Overview:

At Console Plus we take your privacy seriously. In general, we only use the personal information that we collect from you to process any orders that you may make through our website.

Without any exceptions, all data we store (sensitive information, confidential financial information or your personal information) is NEVER passed on, sold, traded or rented to any third party. We also conform with the requirements of the Data Protection Act, 1998.

Note: This policy only applies to the Console Plus website and not to the companies, individuals, organisations or other websites to which there are links.

Consent:

Your use of this website signifies your consent to us collecting and using personal information about you as specified below in accordance with this Policy. Should we choose to change our Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

Data collection & use:

How do we collect information about you and how is it used?

You may provide personal information when communicating with us.

You may order a product or a service and give your name, email address, delivery address, credit or debit card number and expiry date so that the order can be processed and your products (or services where appropriate) delivered to you. Sometimes you may be asked for your telephone number.

If you enter a competition or promotion we will ask for your name, address and email address.

We will collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies (see below).

It may be that you provide to us details of credit or debit cards or bank accounts in order to make payments to us. Any such information ("confidential financial information") will be dealt with as described below.

We may use personal information collected about you to personalise your visits to our website and recommend goods or services to you. We also use the information to help us develop the design and layout of our website to ensure that our sites are as useful and enjoyable as possible.

We may use personal information collected about you to let you know about functionality changes to our website or changes to our terms and conditions of use.
Sometimes we might use the personal information collected about you to let you know about, new goods, services or offers that you might find interesting, this information will be supplied to you via. an e-mailed 'newsletter'. However, this will only be with your consent given at the time of registration. You may change your newsletter details by editing your profile information.

Without any exceptions, all data we store (sensitive information, confidential financial information or your personal information) is NEVER passed on, sold, traded or rented to any third party. We do not send random marketing emails to personal email addresses (spam).

Traffic Data:

We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

Other Disclosures:

Console Plus reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Cookies:

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting this site our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. Our website is designed to be functional with and without the use of cookies, but we do recommend that the use of cookies is permitted as it will make the shopping experience more streamlined.

Customer feedback and complaints:

We welcome your questions and comments about privacy issues. Should you have any questions or complaints about the use of data by Console Plus, please send an email to sales@consoleplus.co.uk. (All disputes will be subject to English law.)

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